RETURNS POLICY

We want you to be 100% happy with your order. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be in new and unused condition, in their original packaging.

RETURN PROCESS

To return an item, please email customer service at
steelreefreturns@gmail.com to obtain a return number. After receiving a return
number, place the item securely in its original packaging, and mail your return
to the following address:

STEEL REEF

Return Number

124 City Road

London, EC1V 2NX

United Kingdom

In the case of a damaged or defective item return shipping will be reimbursed.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed

QUESTIONS

If you have any questions concerning our return policy, please contact us below.